New Clause 1 – Energy efficiency aim | Oral Answers to Questions – Prime Minister | Commons debates

I wonder whether my hon. Friend’s proposals and discussions include a number of people who pay by direct debit. It noticeable—is it not?—that people can overpay by direct debit. They might be on the cheapest tariff, but the arrangement in place involves high regular payments. Energy companies never hesitate to contact us to let us know that we should pay more, but I have never been contacted to say that I am paying too much. We need to get a grip on that, because it affects people who do not necessarily understand the fantastically complex information that is sent out on bills, and there is a lack of fairness.

I should like to draw out a point about estimated bills. I met members of various energy companies last week, and they have no idea how many people receive estimated bills. Those who have received estimated bills for a year and are billed now for the outstanding amount will pay the new, inflated prices.

New Clause 1 – Energy efficiency aim | Oral Answers to Questions – Prime Minister | Commons debates

I am particularly concerned and exercised about people who never receive a bill, particularly pre-payment meter customers or card meter customers. Of course, there is the opportunity to have a large message printed on the receipt printout that one receives when paying at an outlet, and I hope that that option is included in the proposals. Also, there may be the option of ensuring that people who pay in advance for the sake of convenience or because they have an erratic income might be given a clear definition of what they might save by moving to a standard tariff.

Swansea Coastguard | Commons debates

I want to draw the Minister’s attention to my constituency, where we have Brean, which is a holiday destination, Berrow, and Burnham-on-Sea. Burnham-on-Sea is unique—it has peculiar tides and very swift and difficult changes on the mudflats, where any number of people and vehicles will become stranded over the summer. I have visited the volunteers who make up the local crews for Burnham-on-Sea coastguard and the Burnham area rescue boat. They have such a hard job to do, and they are very alarmed, as are local people, about the closure of Swansea, which would leave us in Somerset looking to Milford Haven, which is 60 miles to the west.